Frequently Asked Questions
Turmalina — Frequently Asked Questions
About the Jewelry
Are your pieces handmade?
Yes. Every Turmalina piece is carefully handcrafted in our Salisbury, MD Atelier. Each piece is made using natural gemstones and thoughtfully selected materials. Because each gemstone is unique, no two pieces are exactly alike — just like fingerprints.
Are your gemstones real?
Yes. We use natural gemstones such as amethyst, agate, amazonite, howlite, and many more. Each stone carries its own beauty, energy, and meaning.
Will my jewelry look exactly like the photo?
Since we use natural gemstones, each piece may vary slightly in color, shape, or pattern. This is part of what makes your jewelry truly one-of-a-kind.
Are your pieces one-of-a-kind?
Yes. Every Turmalina piece is unique. Occasionally, we create limited collections with a similar design, but since we use natural gemstones, each stone has its own character, color, and energy. Even within the same collection, no two pieces are ever exactly alike.
Custom & Personalization
Do you offer custom jewelry?
Yes! We love creating custom pieces. Whether you're celebrating a special moment, choosing stones with meaning, or designing something completely unique, we’re happy to help.
Can you redesign old jewelry?
Yes. We can redesign outdated handmade pieces, inherited jewelry, or gemstones you love into something new and wearable.
What is a charm or earring bar experience?
Our charm and earring bars are interactive jewelry experiences where you or your guests can design your own pieces. Perfect for baby showers, birthdays, bachelorette parties, and private events.
Materials & Care
What materials do you use?
We use natural gemstones, gold-plated accents, and high-quality components selected for beauty and durability. All of our earrings are nickel-free.
How should I care for my jewelry?
To keep your jewelry beautiful:
- Avoid water, perfumes, and lotions
- Store in a dry place
- Remove before swimming or showering
- Clean gently with a soft cloth
Shipping & Orders
How long will my order take?
Processing times vary depending on availability. Ready-to-ship pieces typically ship within a few days.
Do you offer local pickup?
Yes. Local pickup may be available in Salisbury, MD at our main location. Please contact us for details.
Meaning & Gemstones
Do gemstones have meaning?
Many people choose gemstones based on their meaning, energy, or personal connection. We share gemstone meanings as inspiration, but ultimately we encourage choosing what speaks to you.
Events & Experiences
Do you offer private events?
Yes! We offer:
- Charm bar experiences
- Jewelry workshops
- Private parties
- Fundraisers
- Pop-ups
Gifts
Is your jewelry good for gifts?
Absolutely. Handmade gemstone jewelry makes a thoughtful and meaningful gift for birthdays, milestones, and special occasions — especially when you're part of the design process. Many of our clients love creating something personal while thinking of that special someone. It makes the gift even more meaningful.
Do you offer birthstone jewelry?
Absolutely. Handmade gemstone jewelry makes a thoughtful and meaningful gift for birthdays, milestones, and special occasions — especially when you're part of the design process. Many of our clients love creating something personal while thinking of that special someone. It makes the gift even more meaningful.
